Policies, processes and guidelines
The following policies document the processes we adopt to fulfil our requirements as an FCA Accredited Body and to apply consistency and transparency for those who use our professional services. Please familiarise yourself with these policies when using our professional services.
To read the policies, please select from the list below. These documents are PDFs.
Questions about our membership?
If you have any questions about LIBF membership, please contact our customer services team.
Festive opening hours: our call centre and live chat will close at 1.00pm on 24 December 2025 and reopen at 8.30am on 2 January 2026. Email and live chat support will be available from 29 to 31 December.
