Assessments
Take your exam at home with remote invigilation.
Your first exam is included in the registration fee.
You'll receive a digital certificate once you have passed.

The needs of business banking customers are changing. In addition to helping them navigate an ever more complex business landscape, banks also need more focus on early warning signs and managing problem loans to support their customers. The Certificate in Business Banking (CertBB) will help you meet these challenges.
CertBB will give you a solid understanding of your customers, their requirements and the products available to them. It will teach you about credit risk, managing problem loans and digital disruption. You'll also learn about new digital technologies such as:
blockchain
distributed ledger
cloud
open banking
fintech
application programming interfaces (APIs), and
artificial intelligence (AI) and machine learning.
Written by business banking professionals who understand your role, CertBB uses case studies to give you practical real-life knowledge that you can apply at work.
Your new skills and knowledge will improve the service you give your customers. This will enhance your customer relationships and ensure you’re better prepared to respond to future challenges.
While studying with us, you’ll become a Member of LIBF (MLIBF), receiving benefits including careers support and access to professional networking events.
Fees
£425
Study duration
6 months – but you have up to 12 months from registration to complete the qualification
Everything is online, so you can study at a pace that suits you
Units
Two units
Your studies will cover
The business banking environment
The operation and features of key business banking financial products and services and how these are changing
Macro-economic influences affecting the UK business banking sector
The role of the relationship manager, now and in the future
The increasing service demands of business banking customers
The basic principles of effective lending assessment and control
The use of appropriate data and information to make financial decisions and recommendations
Take your exam at home with remote invigilation.
Your first exam is included in the registration fee.
You'll receive a digital certificate once you have passed.
Registered with Ofqual in the Regulated Qualifications Framework (RQF)
Part of the Apprenticeship Standards for Level 3 Compliance/Risk Officer and Level 3 Senior Financial Services Customer Adviser
CertBB has two units and you need to successfully complete both of them to achieve your certificate.
Are you eligible for an exemption?
If you have qualifications from us or another awarding body, we may be eligible to apply for recognition of prior learning.
introduction to business banking focusing on the financial needs of different types of customers
the UK banking environment
how relationship managers meet customer demand for excellent service and borrowing solutions.
how to base decisions on available information to assess and control business bank lending
the different types of products and how they relate to specific client scenarios.
You can find more details about your Certificate in Business Banking (CertBB) course here:
As part of your fee, you’ll get:
online access to the core learning materials
comprehensive range of interactive questions and activities
end of topic 'test your knowledge' questions
case studies to help you apply your learning
unit syllabuses
specimen 'mock exam' papers
access to our virtual library, KnowledgeBank.
You will be assessed for each unit by a one-hour multiple-choice exam.
Unit 1– 50 stand-alone multiple-choice questions
Unit 2 – six case studies with five multiple-choice questions linking to each case study
You can take your exam any time through our Brightspace platform with remote invigilation. There's no need to book in advance. Before you start, you'll need to do a quick 360-degree scan of your surroundings using your laptop or webcam.
You will have 12 months from when you register, to complete each unit and sit the exam. Your first exam is included in the registration fee for each module.
You'll need to achieve the minimum pass mark of 70% in each unit and will get your results on the same day. A breakdown of the assessment and marking structure is available on the qualification specification.
You can register to study CertBB throughout the year.
You can also call our Customer Services team on +44 (0) 1227 818 609 or talk to them on live chat.
Corporate bookings
If you are a company and want to register a cohort of students onto CertBB please email corporate@libf.ac.uk for further information.
Exam resit fee
If you need to resit your exam, there is an additional resit fee of £110.
If you have any questions about our professional qualifications in finance and banking, please contact our customer services team.
Our professional qualification customer services office is open:
Monday to Friday from 8.30am to 5.30pm UK time.