Policies
Code of Practice and student forms
Corporate social responsibility and sustainability
We are committed to contributing to the community and environment, while meeting the expectations of our students, employees, customers and suppliers.
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Find and read our policies, regulations and Code of Practice. Most of our documents are available as PDFs, and to view them you will need Acrobat viewer or to download the documents to your device.
General policies
Find our general policies and statements, including our copyright and equality policies below.
If you have any questions about any of the policies, contact our Student and Customer Services team via email on customerservices@libf.ac.uk or phone at +44 (0)12 27818609.
Higher education programmes
Find below all the regulations and policies regarding our Higher Education study programmes, including the BSc and MSc programmes.
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General and Academic Regulations for the following registrations:
UndergraduateRegistrations from September 2023
Registrations from September 2020 – August 2023
Registrations between September 2018 – August 2020
Registrations between January 2013 – September 2017
PostgraduateAll part time undergraduate students are on the regulations for registrations between January 2013 – September 2017.
Registrations from July 2025
Registrations from September 2023
Registrations from January 2020 – December 2022
Registrations between September 2017 – December 2019
Registrations between 2013 – August 2017
Apprenticeships
Registrations from September 2023
Registrations from January 2020 – December 2022
Registrations between January 2018 – December 2019
Dual Awards
Registrations from November 2022
Students taking the Certificate in Sustainable Finance or the Certificate in FinTech in Abu Dhabi will be on these regulations.
If you have any queries about which regulations apply to your studies please contact a member of your programme team. -
HESA (the Higher Education Statistics Agency) is the official body responsible for collecting and disseminating information about higher education in the UK. Since 2014/15 HESA has collected information from alternative HE providers such as the London Institute of Banking & Finance. Various pieces of legislation include obligations on HE providers to deliver information to government departments, funding and regulatory bodies, and other public authorities.
You may be asked to provide information about your experiences as a student in the National Student Survey or the Graduate Outcomes survey. Former students may have taken part in the Destination of Leavers from Higher Education survey. Full details of the data that we pass to HESA and the ways it is used is available in the collection notices on the HESA website.
Transparency information: the number of students who attained a particular degree or other academic award, or a particular level of such an award, on completion of their course with us.
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In 2019, the UK Standing Committee for Quality Assessment (UKSCQA) published a Statement of Intent proposing that Higher Education providers should publish a degree outcomes statement analysing their institutional degree classification profile and articulating the results of an internal institutional review.
This ‘Degree Outcome Statement’ provides clear assurance to students, stakeholders and the wider public on how the London Institute of Banking & Finance ensures the value of the qualifications it awards is protected.
The London Institute of Banking & Finance’s Degree Outcome Statement is updated and signed-off by the Board of Governors annually.
Read our Degree Outcomes Statement.
Important notice: We’re in the process of updating all academic policies for higher education students starting from July 2025 onwards. Where a document is not yet published, please refer to the General and Academic Regulations for Students.
For students who began their studies AFTER July 2025
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Some documents in this section are still being finalised.
If a policy isn’t yet listed here, please refer to the General and Academic Regulations for Students.
Academic integrity and misconduct policy
Assessment irregularities policy
Assessment and feedback policy
Certification policy
Change of study intensity policy
Extenuating circumstances policy
Programme transfer policy
Reasonable adjustment policy
Student appeals policy
Student engagement with learning policy
Student complaints policy
Student misconduct and disciplinary policy
Student protection plan
Study break policy
Support to study policy
Terms and conditions of offer from July 2025
Terms and conditions of offer from October 2025
Withdrawal Policy
For students who began their studies BEFORE July 2025
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Assessment feedback policy
Certification policy
Class recording policy
Extenuating circumstances policy
Fitness to study policy
IT acceptable use policy
Programme transfer policy
Reasonable adjustment policy
Refund and compensation policy
Service statement
Student attendance and engagement on campus policy
Student charter
Student deferral policy
Student societies policy
Student disciplinary policy
Student protection plan
Student withdrawal policy
Terms and conditions of offer
Terms and conditions of offer from October 2023
Terms and conditions of offer from August 2024 -
This Code of Practice is a reference point on how we support our Higher Education programmes and is informed by the QAA’s UK Quality Code for Higher Education.
Chapter 1: Introduction to the Code of Practice for Quality Assurance
Chapter 2: Recruitment and Admissions to HE
Chapter 3: Accreditation of Prior Learning (APL)
Chapter 4: Learning and Teaching
Chapter 5: Internships
Chapter 6: Student Support and Guidance
Chapter 7: Assessing Learning and Feedback Policy'
Chapter 8: External Examining
Chapter 9: Academic Integrity
Chapter 10: Complaints and Appeals
Chapter 11: Student Engagement
Chapter 12: Staff Development
Chapter 13: Programme Development, Approval, Monitoring and Review
Chapter 14: Collaborative Provision
Chapter 15: Consumer Protection Law and Public Information
Apprenticeships
The following documents are specific to apprentices and their employers.
Where there is no specific policy in place for apprentices, the Higher Education policies above apply unless otherwise detailed in your Apprenticeship and/or Programme Handbook.
Professional qualifications
Find the policies and terms and conditions regarding our Professional Qualifications below.
If you have any questions about any of the policies, contact our Student and Customer Services team via email on customerservices@libf.ac.uk or phone at +44 (0) 1227 818 609
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Appeals policy and procedures
Assessment result enquiry policy
Certification policy
Complaints policy
Conflict of interest policy
PE AI Usage Policy
Reasonable adjustments policy and procedures
Recognition of prior learning policy and procedures
Special consideration policy and procedures
Student disciplinary policy and procedures
Student Academic Integrity Policy
Terms and Conditions for LIBF’s Professional Qualifications
Welsh Language Policy
Financial capability qualifications
Find the policies and terms and conditions regarding our Financial Capability qualifications below.
If you have any questions about any of the policies, contact our Financial Capability Support team via email on fcexams@libf.ac.uk or phone at +44 (0)12 2782 8234.
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Appeals policy and procedures
Assessment result enquiry policy and procedures
Centre arrangements policy and procedures
Centre malpractice and maladministration policy and procedures
Certification policy
Complaints policy
Conflict of Interest policy
Reasonable adjustments policy and procedures
Special consideration policy and procedures
Student malpractice policy and procedures
Terms and conditions for Financial Capability qualifications
Other policies
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Safeguarding and respect at Walbrook
Safeguarding at Walbrook is everyone’s responsibility and all staff receive training and support to ensure that the safety and wellbeing of everyone remains a top priority.
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Harassment and sexual misconduct
This page summarises Walbrook’s policies and procedures on harassment and sexual misconduct. It is the 'single comprehensive source of information' required by the Office for Students.